Claims & Loss Control

Claims

A trusted and experienced advisor is essential to expedite loss resolution and claim recovery. With trained and dedicated claims professional working in the claims advocacy role, we offer valuable insight and guidance throughout the claims process. Heffernan Claims Consultants average no less than 15 years of technical claims experience and engage in ongoing education to ensure they remain attuned to the ever dynamic claims environment. Our objective is to ensure that the insurance products we negotiate respond as intended, with a minimum of delay and disruption to our clients.

Areas of Expertise

• Workers' Compensation
• Property
• General Liability
• Construction
• Product Liability
• Construction Defect
• Automobile

Industry Expertisee

• EPLI
• FEHA
• ADA
• Loss Control

Essential Activities We Perform on Our Clients' Behalf:

• Consulting and strategizing with client
• Development and analysis of claims data on how to effectively manage claims for evaluation of work safety practices
• Claims liaison with carriers and/or adjusters
• Customized educational publications
• Monitoring claims for best practices and seminars and reserving adequacy
• Claims reporting
• Negotiate claims reserves
• Coordination of medical triage program action plans with adjusters
• Coordination of WC First Aid Program
• Experience modification audit fee schedule and PPO bill review
• Experience modification "projection"
• MyWave training and education
• Periodic detailed claims reviews

Loss Control Services

Heffernan Loss Control has in-depth experience with safety management, OSHA compliance, and loss control for a diversity of businesses. Heffernan Loss Control specializes in helping our clients identify potential problems that could result in: employee injury, higher insurance premiums, increased loss ratio, and poor employee morale and productivity. We work effectively with all levels of your organization - from senior management to line employees - to reduce risks and to keep cost down.

Choose Heffernan Loss Control for:

• Quality Workplace Evaluations and Surveys
• Human Resources
• Customized Training
• Professional Monthly Program Monitoring
• Thorough Insurance Claims Analysis and Review
• Bi-lingual Services
• Responsible Hazardous Material Identification, Control, and Handling
• Industrial Hygiene Sampling & Analysis
• OSHA Compliance and Consulting
• Wide Geographical Availability

The cost to manage loss is directly reflected in understanding your exposures to the company. Insurance premiums are not set in stone. You can reduce the cost of risk financing by implementing an effective loss control program protecting people, property, and environment. True understanding of risk includes a thorough evaluation of historical and current company operations and programs.

For more information, please contact Merideth Wieland at mwieland@heffgroup.com.